Password Reset Requests

Automated workflows for handling password reset requests efficiently for enhanced security and user experience

password reset requests

Why automate?

The IT department handles password reset requests almost on a daily basis. Accurate and secure reset of passwords is essential for maintaining user access across systems and applications. Reset requests may arise due to forgotten passwords, security incidents requiring reset, or expired passwords. Whatever may be the reason for password reset, handling these requests manually is time-consuming for the IT team and frustrating for the users. 

The IT team requires a streamlined process that is devoid of redundancies for efficient handling of password reset requests. Automation holds the key to efficient handling of password reset requests. When the password reset request process is automated, the down time is minimized and security is maintained. Critical tasks like resetting passwords, verifying user identities, and ensuring that users can gain access to their accounts quickly can be effectively automated to reduce the burden on the IT and improve user experience. 

How Cflow Can Help Automate the Process

User-Friendly Request Submission

The simple and secure interface in Cflow can be used by users to submit password reset requests. Important information required for password reset are collected and the password reset request process is streamlined for the IT and staff. 

Quick and Secure Password Reset

Cflow automates the password reset process once the identity verification is complete. The new password is securely communicated to the user, enabling them to quickly access their accounts. 

Audit and Compliance Reporting

Cflow maintains a record of all password reset requests and actions taken, which helps organizations monitor password reset activities, ensure compliance with security policies, and quickly identify any suspicious activities.

Automated Identity Verification

Cflow can incorporate automated identity verification steps into the workflow. This may include multi-factor authentication or other verification methods to ensure security of password resets by allowing only authorized users to request changes

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Ronald Tibay

Ronald Tibay

Senior IT Manager @ NutriAsia, Inc

“The WFH environment during the COVID-19 pandemic made it clear how inefficient our processes were. Cflow allowed us to digitize paper forms with automated workflows. If you can envision a tool for an online workflow, it can be done in Cflow!”

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Stephanie Duncan

Registrar @ Freed-Hardeman University

“We are extremely liking CFlow. So far any issues that we’ve had once we contacted support they were able to help us resolve the issue. This has helped us take a paper process and replace it, faster and more streamlined now for us.”

Bradley Wilkins

Bradley Wilkins

Director of Technology @Hazel Park School

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