Patient Insurance Verification
Patient information on their insurance policies needs to be verified for timely and accurate approval of their insurance claims.

Why automate?
Once a patient submits a claim for health insurance, the first step is to verify if the patient information on the policy is accurate. Only after this data is verified will the insurance firm be able to confirm if the claim is covered by the policy. Insurance claims that pass the patient information verification process are only approved by the insurance company.
An efficient verification and approval process ensures that claims are processed and patients receive the care in a timely manner. If insurance companies go about the verification and approval steps by following manual means, it would only add to their administrative burden and also delay the claim processing. Moreover, the rate of errors and inconsistencies is very high in manual processing.
The most effective solution to overcoming the drawbacks of manual processing is workflow automation. Automated systems not only take care of consistency and speed of processing, but also handle routing of certifications to the appropriate insurance agent. Coordination with insurance companies is also better in an automated system.
How Cflow Can Help Automate the Process
Efficient Request Submission
Cflow’s customizable verification request forms capture all necessary patient and insurance information accurately, reducing the time spent on manual data entry and ensuring completeness from the start.
Real-Time Communication
With Cflow, healthcare providers and insurance companies receive real-time notifications when a verification request is submitted or requires additional information, ensuring timely communication and reducing delays.
Automated Verification
With Cflow, patient details pertaining to insurance details and coverage are automatically verified. This way the insurance agents spend less time on mundane admin activities.
Enhanced Financial Performance
The financial performance of the insurance firm is greatly enhanced by Cflow by automating the patient insurance verification process. This way the insurance coverage is confirmed promptly, reducing delays in payments and improving cash flow.
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“I’m really impressed with the support provided by Cflow. There has never been a time when they have kept me waiting. A product that is simple to use and a team that is smart and extremely fast are factors that help me feel reassured and confident.”

Ronald Tibay
Senior IT Manager @ NutriAsia, Inc
“The WFH environment during the COVID-19 pandemic made it clear how inefficient our processes were. Cflow allowed us to digitize paper forms with automated workflows. If you can envision a tool for an online workflow, it can be done in Cflow!”

Stephanie Duncan
Registrar @ Freed-Hardeman University
“We are extremely liking CFlow. So far any issues that we’ve had once we contacted support they were able to help us resolve the issue. This has helped us take a paper process and replace it, faster and more streamlined now for us.”

Bradley Wilkins
Director of Technology @Hazel Park School