Payment Plan Request Approvals
Amplify the flexibility of your financial processes by streamlining the payment plan request approvals using automation.
Why automate?
Payment plan requests are handled by the customer service team offering flexible options for customers to pay and manage their bills. Customers raise these requests when they face difficulties during bill payment and other queries related to their bills. The approval process involves managers evaluating customer payment history, their financial implications, and that the requests comply with the company’s internal regulations and policies. When the requests are handled manually it becomes time-consuming and it delays resolving issues affecting customer satisfaction.
Using automation quickens the approval process and the requests are thoroughly reviewed and offers the needed flexibility to the customers while maintaining the utility’s financial stability. Automation also improves transparency and accountability allowing utilities to establish standard payment plans.
How Cflow Can Help Automate the Process
Transform & streamline business processes with cloud BPM & workflow automation software.
Join 100k + Users Who Are Already Using Cflow
“I’m really impressed with the support provided by Cflow. There has never been a time when they have kept me waiting. A product that is simple to use and a team that is smart and extremely fast are factors that help me feel reassured and confident.”
“The WFH environment during the COVID-19 pandemic made it clear how inefficient our processes were. Cflow allowed us to digitize paper forms with automated workflows. If you can envision a tool for an online workflow, it can be done in Cflow!”
“We are extremely liking CFlow. So far any issues that we’ve had once we contacted support they were able to help us resolve the issue. This has helped us take a paper process and replace it, faster and more streamlined now for us.”
