Colen Built Development, LLC - Case Study

Introduction

Colen Built Development is a well-established, privately held construction and development company based in Florida, specializing in active adult retirement communities. Founded in 1947 by Sidney Colen, the company has a rich history of creating desirable residential communities across the state. Notable for its successful On Top of the World community in Clearwater, Colen Built has expanded its operations to central Florida, including the development of the Circle Square Ranch property in Ocala.

Challenge

The employee onboarding and offboarding processes were slowed down by the use of outdated methods, such as paper forms and email communication. HR teams had to manage a large amount of paperwork, from new hire contracts to exit forms. Approvals were often delayed as documents were passed back and forth between departments via email. As a result, new employees had to wait weeks before completing their onboarding, and departing employees experienced delays with their exit paperwork. These inefficiencies increased operational costs and disrupted business operations, causing frustration for both employees and HR staff.

Solution

To tackle inefficiencies in their Onboarding and Offboarding processes, Colen Built Development, LLC adopted Cflow, a cloud-based AI-powered workflow automation tool, to automate and streamline their workflows. With Cflow’s tailored automation features, Colen Built successfully digitized and automated both the Onboarding and Offboarding stages, removing manual intervention and accelerating the entire process. As a result, the company experienced faster execution times and improved efficiency, making the process smoother and more effective for both HR teams and employees.

Outcome

The automation of employee onboarding and offboarding processes at Colen Built Development, LLC eliminated approval delays and significantly boosted productivity. Cflow’s workflow automation streamlined all approval processes, ensuring tasks moved smoothly through each stage without holdups. Predefined rules and automated routing ensured that notifications were sent to the right people on time, allowing tasks to be completed as scheduled. This reduced administrative workload, allowing them to automate complex onboarding and offboarding processes in less than 30 days.

Conclusion

The HR team at Colen Built Development was able to eliminate bottlenecks and confusion from their employee onboarding and offboarding processes with Cflow. The automated approval workflows removed questions like “Who needs to approve this next?”, “Has the request been processed?”, or “When will the task be completed?”. With seamless workflows and real-time notifications, the team was empowered to focus on more impactful tasks. The company was impressed with the results of how Cflow helped automate its complex processes in less than 30 days and recommended Cflow to other departments for similar productivity gains.

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