BPM with CRM Systems

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Definition

BPM with CRM Systems integrates Business Process Management (BPM) with Customer Relationship Management (CRM) software to optimize customer interactions, automate workflows, and improve engagement.

Related Terms

BPM Governance
BPM for Nonprofits
BPM in Education
BPM for HR Processes
BPM for Legal Services
BPM for Logistics

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