Safesource Direct - Case Study

Introduction

Established in partnership with Ochsner Health, SafeSource Direct is an American-based healthcare equipment manufacturer. The company is purely dedicated to keeping the country’s healthcare sector and the workforce safe. The ultimate aim of the company is to provide top-notch healthcare equipment. SafeSource Direct has been addressing quality and shortage issues faced by healthcare workers since the COVID-19 pandemic, specifically meeting the high demand for quality PPE. With a range of different safety products such as protective masks, bouffant head covers, shoe covers, and isolation gowns, SafeSource Direct works on a mission to promote and practice excellence, kindness, and commitment.

Challenge

Since the pandemic, SafeSource Direct’s business has been boosted to a completely new level. The company has been manufacturing and producing high-quality PPE at 130% of regular volume when needed. As a traditionally run business, most of its internal business operations were dependent on manual processing. Eventually, as the business grew, most of its processes barely met any efficiency standards. Especially, internal procurement operations such as the purchase requisition were carried out manually and hence, severely impacted. This led to a delay in the approval process, interrupting the work’s flow. 

Solution

The company started looking for a solution that would relieve them from the challenges of manual process handling. Automating the core business processes was a viable solution and Cflow became one of their first choices to stabilize their purchase requisition process. Cflow is an AI-based automation platform that can be leveraged to enhance business operations. Cflow’s expert team set up simple no-code approval workflows for navigating all the purchase requests in a streamlined manner so that all the incoming requests could be addressed with the right attention. 

Outcome

By partnering with Cflow, SafeSource Direct digitized the purchase requisition process, making it streamlined and optimized. This way they were able to fulfill all the requests raised across multiple departments. Today, no more delays and errors haunt the process, and goods/services are procured on time, meeting deadlines as well as offering a smooth process flow. Along with the purchase requisition, the team also went ahead with the automation of a few other core processes. With this transformation, SafeSource easily meets growing demands in the market and produces products that are sustainable and safe for the healthcare industry.

Conclusion

SafeSource Direct is one of those companies that have now experienced Cflow’s potential to elevate business process efficiency. By automating all the manual processes, the company now has unlocked a new level of efficiency. As they save a tonne of time on manual processing, the team’s top priority shifted from managing routine tasks to innovation and strategic decision-making. Cflow is an outstanding platform that delivers what it promises. 

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